Communication and Engagement Solutions for Care Providers
Our integrated platform serves as the cornerstone for seamless communication and engagement within the care provider community, addressing the needs of residents, families, and staff. We significantly enhance operational efficiencies, safety, and satisfaction across post-acute care, senior living, and home health organizations.
Features and Benefits:
- Comprehensive Communication Tools: Enable effortless sending of texts, secure chats, emails, voicemails, and automated calls to all stakeholders including residents, families, staff, and physicians, this feature facilitates broad announcements and personalized interactions, ensuring critical information is securely communicated.
- Integration with PointClickCare: Integration with PointClickCare for data accuracy minimizes manual errors and administrative workload, allowing staff to dedicate more time to the task that matters most.
- Enhanced Family and Resident/Patient Engagement: Our platform boosts engagement and satisfaction among families and residents, with reported increases in satisfaction scores. Automated check-ins and tailored reminders create a safer and more connected living environment.
- Safety and Proactive Care: Daily personalized calls to residents and immediate alerts to families and staff for missed check-ins enable quick responses to potential issues. This not only increases resident safety but also enhances the overall care experience.
- Simple Integration and Use: Our solutions require no extensive IT setup. Use an existing interface or simply import/export data when needed with our templates.